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Q. How does the process begin?
A. We first capture the digitized fingerprints by one of our live scan devices. At this point, personal information combined with digital fingerprints are transmitted through a secure ISDN phone line to the California Department of Justice and/or FBI.
Q. What happens after the prints are processed?
A. Once the fingerprints have undergone the back ground check by the DOJ or FBI, the results will then be sent to the appropriate requesting agency for screening. This process can take up to 5 working days.
Q. Are there any prerequisites to establishing a fingerprinting account with Prints On The Run?
A. All agencies must be approved to receive criminal information and supplied an ORI (Originating Router Identifier) number by the DOJ
Q. Can information be transmitted directly to FBI if needed?
A. All Live scan information must first be transmitted through a state level or other government agency before being submitted to the FBI. The FBI does not allow direct submission to its database.
Q. What do I need to bring with me for live scan fingerprinting?
A. Each individual applicant must bring with them proper from of picture ID as well as a completed request for Live scan form.
Examples:
- California ID and drivers license
- Passport
- Out of State ID
- Military ID
Q. Where can I get a request for live scan form?
A. The requesting agency (entity that is requesting the background check) will provide the Live scan forms.
Q. Is an appointment necessary?
A. We accept walk ins and appointments at our stationary site, but require appointments for mobile units and weekends.
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